At Jolly Dogs we’re committed to the safety of every dog in our care:

  • Dogs must pass a trial day which then allows them full access to the services we provide.

  • We cannot accept aggressive dogs, or dogs with an inability to interact socially with other canines.

  • In order to ensure the happiness and wellbeing of our guests, all our day care guests are required to undergo a trial day prior to being allowed to participate in activities.

  • You need to provide a copy of your pet’s current vaccination records. This can be provided via our client portal or via email at team@jollydogs.co.nz by you or your vet.

General daycare requirements:

  • All dogs must be free of fleas, ticks & worms. If parasites are found they will be flea treated at the owner’s expense and sent home until there is no further evidence of fleas or worms.

  • Puppies must be fully vaccinated before they start daycare to keep them safe before they come in to play.

  • Dogs must be in a good condition of health. (No coughing, vomiting, diarrhoea 48 hours prior to arrival at the facility).

  • We cannot accept aggressive or anti-social dogs.

  • All dogs must be brought in and out of the facility on a collar and leash.

  • All dogs must have current vaccination records to include DHPPi (Distemper, Hepatitis, Parvovirus, and Para influenza) Leptospirosis, and Bordatella (Kennel Cough).

  • Dogs wishing to play with us must be spayed or neutered if older than 12 months, and have a current registration.

Trial Day details:

The Trial Day will take between 2-3 hours to complete and is free of charge. If your dog’s having fun and you’d like them to stay for the remainder of the day following their evaluation, that’s on us too! In the event your dog does not pass our evaluation, you must be available to collect them within 4 hours of drop-off.

  • On your pet’s trial day we need you to arrive at a pre-determined time, this gives your pet the opportunity to meet our regular pack members individually, ensuring a smoother transition into the pack environment.

  • Prior to conducting the trial day, we review the information presented on the application to include the dogs history, known issues and previous socialisation and interactions with other dogs. We want to know as much as possible so we can make their transition into the pack as smooth and enjoyable as possible.

  • There is no need for you to wait or be present while we conduct the trial day. Our experience has shown that we are able to gain a much more realistic and accurate assessment of the dogs social skills when you are not present as they are not focused on impressing Mum and Dad, but on interacting with other dogs.

  • The trial day begins with each staff member becoming personally acquainted with your dog, in a controlled environment away from the main pack, after which we will slowly introduce one of our control dogs known for their friendly nature and well rounded socialisation skills.

  • We will carefully monitor your dog for body language, posturing, and reactions during these critical first social interactions. Once the initial canine greeting is out of the way we will carefully introduce a toy into the situation to ensure that there are no toy obsessive or possessive tendencies present, we will then give them both a treat in close proximity to check for food possessiveness. We then observe for 15 minutes while the two of them interact, we will repeat this process with multiple dogs until your pet is interacting safely and socially. At which point we will introduce your pet to the pack and observe for another two hours.

  • In the event that we feel a dog may need more training to interact safely with the pack, we contact you and allow them to stay in one of our pet suites until you can pick them up. The interview process is a very straight forward process designed to address the individual needs of your dog and determine their current level of socialisation while ensuring that everyone in our care, has a happy, safe and fun time.

Detailed Terms and Conditions

Our full Daycare Terms and Conditions, which must be agreed to when registering as a daycare customer, are available here.